Last Updated: 2025
Website: www.shivamgifts.com
Business Name: Shivam Gifts
Type: Online Toys & Gifts Store
Please read these Terms and Conditions carefully before using our website or placing an order. By accessing or shopping at shivamgifts.com, you agree to be bound by these terms.
1. Acceptance of Terms
By using this website, you confirm that you:
Are at least 18 years old or shopping under parental guidance
Have read, understood, and agreed to these Terms and Conditions
Will use the website only for lawful purposes
If you do not agree with any part of these terms, please do not use our website.
2. Products & Services
Shivam Gifts offers a wide range of products including but not limited to:
Soft toys & plush animals
Kids toys (educational, action figures, board games, etc.)
Personalized gifts (mugs, cushions, keychains, photo frames)
Gift hampers & combo packs
Birthday & anniversary gifts
Festival special gifts (Diwali, Christmas, Rakhi, etc.)
We strive to display product colors, sizes, and descriptions as accurately as possible. However, slight variations may occur due to screen settings or handmade customizations.
3. Pricing & Payment
Payment Method Status
Credit/Debit Cards ✅ Accepted
UPI (Google Pay, PhonePe, Paytm) ✅ Accepted
Net Banking ✅ Accepted
Cash on Delivery (COD) ✅ Available (select areas)
Wallet ✅ Accepted
All prices are in Indian Rupees (INR).
Prices include GST unless stated otherwise.
We reserve the right to change prices at any time without prior notice.
In case of a pricing error, we may cancel the order and refund the amount.
4. Order Acceptance & Cancellation
By Shivam Gifts:
We reserve the right to refuse or cancel any order if:
Product is out of stock
Pricing error is detected
Payment verification fails
Suspicious or fraudulent activity is suspected
By Customer:
You can cancel within 6 hours of placing the order.
After dispatch, no cancellation is possible.
Contact us at support@shivamgifts.com for cancellation.
5. Shipping & Delivery
We ship across India.
Standard delivery time: 3–7 business days (may vary for remote locations)
Shipping charges: Free on select products or above a certain order value (see website for details)
COD charges: Extra if applicable
Delivery attempt: Up to 2 attempts. After that, order will be cancelled and refunded (shipping charges may be deducted)
6. Return & Refund
Please refer to our Return Policy page for complete details.
Summary:
7-day return window
Product must be unused with original packaging
Personalized items are non-returnable (unless damaged or wrong)
Refund processed within 5–7 business days
7. User Accounts
You may choose to create an account on our website. You are responsible for:
Keeping your login credentials confidential
All activities that occur under your account
Notifying us immediately of any unauthorized use
We reserve the right to suspend or delete any account without notice if terms are violated.
8. Prohibited Activities
You agree NOT to:
Use the website for any illegal purpose
Hack, disrupt, or damage the website
Upload viruses or malicious code
Scrape, copy, or steal product data for commercial use
Post fake reviews or spam
Violation may lead to legal action and a permanent ban from the website.
9. Intellectual Property
All content on this website including:
Product images
Descriptions
Logos, graphics, icons
Website design and code
…is the property of Shivam Gifts and protected under Indian copyright laws. You may not copy, reproduce, or distribute any content without written permission.
10. Limitation of Liability
To the maximum extent permitted by law, Shivam Gifts shall not be liable for:
Any indirect, incidental, or consequential damages
Loss of profits, data, or goodwill
Delays caused by courier partners or natural calamities
Our total liability, in any case, shall not exceed the amount you paid for the product in question.
11. Disclaimer of Warranties
The website and products are provided on an "as is" and "as available" basis.
We do not guarantee that the website will be error-free, uninterrupted, or virus-free.
We make no warranties about the accuracy or reliability of any content.
Some states/jurisdictions do not allow warranty disclaimers, so this may not apply to you.
12. Indemnification
You agree to indemnify and hold harmless Shivam Gifts, its owners, employees, and partners from any claims, damages, or expenses arising out of:
Your use of the website
Your violation of these Terms
Your violation of any third-party rights
13. Third-Party Links
Our website may contain links to external websites (payment gateways, courier trackers, etc.). We are not responsible for the content, privacy practices, or terms of those third-party sites.
14. Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in [Your City, State – e.g., Delhi, India] .
15. Changes to Terms & Conditions
We may update these Terms from time to time. Changes will be posted on this page with a new "Last Updated" date.
It is your responsibility to review this page periodically. Continued use of the website after changes means you accept the updated terms.
16. Contact Information
For any questions, concerns, or complaints regarding these Terms and Conditions:
📧 Email: info@shivamgifts.com
📞 Phone: 081099 74339
📱 WhatsApp: 081099 74339
🏢 Address: 1st floor , Raj Market , Bada, Gwalior, India, Madhya Pradesh
